1. Disclaimer

 a) Upon paying a deposit/invoice, you confirm that you accept the following Terms and Conditions.
b) All rental items remain the property of Flair & Co.

2. Definitions

• Company means Flair & Co, ABN 65588502183.

• Hirer means the person, group or corporation hiring the Equipment from the Company and includes the Hirer’s agent.

• Equipment means the items supplied to the Hirer by the Company.

• Hire Period means the agreed period of time that Equipment is loaned to the Hirer, from collection/delivery to return.

3. Booking, Deposit & Payment Terms

a) Quotes are valid for 14 days.
b) At the time of quoting, all listed products are available.
c) A refundable deposit of 20% of the total booking is required to secure your chosen items. This will be refunded via bank transfer within 7 business days after return of Equipment, unless deductions are required for cleaning, late returns, damages, or replacement costs.
d) A separate security bond of $50 is required on hire of our champagne tower, due with final booking payment.
e) Full payment of your booking is required 7 days prior to the collection of hire Equipment.
f) Payment may only be made by direct debit to the bank account listed on the invoice.
g) The Company reserves the right to cancel a booking if full payment is not received by the due date. Cancellation charges will apply as per section 4.a.
h) The Company reserves the right to decline any booking.

4. Cancellation Policy

a) Cancellation must be made in writing, The date the cancellation is received will determine the applicable cancellation fee. The following fees apply:

• 20% of total booking fee if cancelled 35-22 days before collection.

• 50% of total booking fee if cancelled  21-15 days before collection.

• 75% of total booking fee if cancelled 14-8 days before collection.

• 100% of total booking fee if cancelled 7 days or less before collection.

b) The Company reserves the right to cancel any booking due to unforeseen circumstances, in which case a full refund will be provided.
c) The Company is not responsible for events cancelled due to weather. The above cancellation fees will still apply.

5. Postponements/Transfers

a) Booking transfers will be approved at the discretion of The Company. The Company reserves the right to decline any booking transfer requests. 
b) Postponements will be treated as cancellations and be subject to the same fees. See cancellation policy, section 4.
c) Postponements must be rescheduled within 12 months of original date, or all payments will be forfeited and the booking cancelled.
d) If an event is cancelled after an approved postponement, no refund will be given.

6. Hire Amendments

a) Additional Equipment may be added to your booking at any time before the Hire Period begins, subject to availability. Additional security deposit charges will apply.
b) If Equipment is removed or quantities are reduced, with less than 35 days notice of your Hire Period, cancellation charges may apply as per the Company cancellation policy in section 4.

7. Delivery & Collection

a) The Company is unable to offer delivery on large items.
b) For smaller items, on a minimum order of $250, free delivery is available within Moree and a 20km radius.
c) Collection by the Hirer must be done using appropriate and safe means that will not cause damage to Equipment. The Company may refuse release of Equipment if transport is unsafe.
d) The Company reserves the right to refuse delivery or collection if weather conditions pose a risk to Equipment.
e) Equipment must remain in the provided packaging during transport and is to be returned in the same manner.
f) Delivery and collection times will be mutually agreed upon.

8. Equipment Care & End of Hire

a) On collection or delivery of Equipment, verbal care and use instructions will be given to the Hirer by The Company. By accepting the Equipment, the Hirer understands and agrees to follow these instructions.
b) The Hirer must report any damages or missing Equipment to The Company as soon as they are discovered.
c) Equipment must be stored indoors or undercover overnight to protect from damp, dew, or rain damage.
d) Equipment must be handled and used in a safe and proper manner, for intended purposes only, by The Hirer and any other persons handling them. The Hirer must inform all relevant parties of these Terms and Conditions.
e) The Hirer is responsible for any damage, loss or theft of Equipment or its packaging during the Hire Period, including that caused by the Hirer, guests or members of the public. All damages and non-returns will be charged to the Hirer at replacement value or repair cost. The Company maintains full discretion as to these costs.
f) Equipment must be returned in its respective packaging at the end of the Hire Period in a complete, clean and dry state, as determined by The Company, otherwise, the Hirer agrees to pay a reasonable cleaning fee. Examples of what may incur a cleaning fee include, wax, food, drink spills, grass/mud/staining, confetti or glitter, burns, water damage and linen returned damp. The Company maintains full discretion as to cleaning costs.
g) Specific care instructions for particular items are as follows:
Gas Heaters - These include a glass cylinder which is packaged separately for transport. Basic installation is required to be done on site as per given instructions.
Picnic blankets & jute rugs - These are not to be used in muddy or wet conditions.
Umbrellas - Market Umbrellas are for the purpose of shade and are not suitable for wet or windy conditions. Umbrellas must be moved and/or closed if adverse weather occurs. If the umbrellas become wet or damp, please aim to have them dry before returning. If this isn't possible, you must let The Company know on returning so that they can be opened to dry. Failure to do so may lead to damage which will then incur a full replacement charge.
Champagne Tower - A separate security bond of $50 is required on hire of our champagne tower. Ensure tray and tower is set up on a flat and secure surface.

9. Force Majeure

The Company is not liable for failure to deliver services due to events beyond its control, including but not limited to adverse weather conditions, natural disasters, fires, floods, explosions, earthquakes, nuclear disasters, insurrection, riots, acts of terrorism, war, and acts of Government. In the case of force majeure, the Company shall immediately notify the Hirer.

10. Indemnity

a) The Hirer agrees to defend, indemnify, assume liability for and hold The Company harmless from any and all claims, demands, damages, losses, suits, proceedings, penalties, expenses or other liabilities including attorney fees and court costs, arising out of or resulting from the incorrect or negligent use of Equipment.
b) It is the Hirer's responsibility to ensure that all details and Equipment listed on the issued invoice is correct, including all subsequent invoices issued if changes are made.
c) The Company does not accept responsibility for incorrect items sent if they are stated on the invoice and paid for by the Hirer.

11. Liability

The Company accepts no responsibility for injury caused to any person or damage caused to any property of the Hirer or their chosen venue resulting from the hire, set up, pack down or moving of the Hire Equipment.

12. Governing Law 

These Terms and Conditions are governed by the law of New South Wales, and applicable federal law.

13. Amendments

 The Company reserves the right to amend these Terms and Conditions at any time.