Frequently Asked Questions
If you can’t find an answer to your query here, please reach out, our team is more than happy to help.
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Once you have viewed our products and decided on what you would like to hire, visit our Contact Page and complete the form. Alternatively, you can email us at hello@flairandco.com.au with your list of desired items and event details. From there, we will issue a quote or a booking invoice.
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For smaller items, we offer free delivery within Moree and a 20km radius on a minimum order of $250.
Delivery cannot be guaranteed for large/bulky items, but please reach out to us to confirm as we will help when we can.
Further details regarding delivery can be found in our Terms and Conditions.
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We are based in Moree NSW, but are happy to book with anyone willing to travel to us to collect their desired items.
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Absolutely. You are more than welcome to come and take a look at any of our items in person. Send us an email and we can arrange a time that suits.
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We currently have no minimum spend requirements if you collect items from us. Local delivery is available on a minimum spend of $250.
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Yes. You can add items to your order right up until your hire period begins.
Extra charges for security deposits and cancelling items from your order may be incurred. Please see our Terms & Conditions for further details.
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The hire period will be mutually agreed upon at the time of booking.
Typically, for a weekend event, items are collected/delivered on the Friday and returned on the Monday.
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Washing is not required, although we do request that all serveware is rinsed free of any food or drink. Linen should be packed dry and free of any major food residue or decor debris.
Cleaning fees may be incurred if these instructions are not followed.
Further care details can be found in our Terms & Conditions.
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A 20% security deposit is required to secure your items at the time of booking.
Full payment of your invoice is due 7 days before your hire period begins.
Further payment terms can be found in our Terms & Conditions.
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Cancellations will incur the following charges:
20% of total booking fee if cancelled 35-22 days before collection.
50% of total booking fee if cancelled 21-15 days before collection.
75% of total booking fee if cancelled 14-8 days before collection.
100% of total booking fee if cancelled 7 days or less before collection.
Booking transfers are possible so please get in touch if it looks like you are needing to change your event date.
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Our Terms and Conditions can be found here.